Support
Cancellation & Rescheduling
Plans change. Here is how rescheduling and cancellations work for SFG live training sessions.
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Rescheduling
You can reschedule your session at no cost up to 24 hours before the scheduled start time using the link included in your confirmation email.
Cancellation
Cancellations made more than 24 hours before the session are refunded in full. Cancellations made within 24 hours of the session are non-refundable, though we will always work with you to find an alternative time where possible.
No-shows
If you are unable to attend and have not rescheduled or cancelled, the session is treated as delivered and is non-refundable.
Need help?
Email admin@sfgtechsolutions.com and we will help you sort it out.
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